Delivery & Return
All orders (local) placed at www.blackdiamond.com.sg will be shipped out within 2 to 3 business days for local orders upon received of payment.
Free shipping islandwide for all purchases. No minimum spending is required.
Currently we only ship to Malaysia and Indonesia. Shipping charges will be calculated based on the weight of the item(s) in your cart.
For urgent enquiries, please contact us directly at firstname.lastname@example.org
Please take note that overseas deliveries may be subjected to import duties and taxes, which are levied once the package reaches the specific destination. Any additional charges for customs clearance will be borne by the customer. Customs policies vary widely from country to country, please contact your local customs officer for further information.
Your satisfaction is always our top priority – as such, we strive to handle each query to the best of our ability.
While we sincerely hope that you are delighted with your order, we understand that there may be instances that you are not perfectly satisfied.
All returns (EXCEPT sales item) should be sent back to us within 7 working days in their original receipt and packaging provided. The item(s) should be returned unworn and in perfect condition, with all tags still attached. Returns that are damaged, soiled, deemed to washed and/or worn, or returned without their original labels will not be accepted. Shipping and handling charges are not refundable under all circumstance. Please contact us at email@example.com for further assistance.